East Coast

Management changes at East Coast
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date 15 September 2010
source East Coast
type Press release

Danny Williams has been promoted to the role of Operations Director at East Coast. Mike Hogg, who has until now been responsible for Operations, has stepped down from his position and will be leaving the company.

Karen Boswell, Managing Director of East Coast, commented:

“I want to pay tribute to Mike Hogg for his dedication to the role over many years. His operational judgment has never been in question at East Coast, and his knowledge and experience within our industry is highly respected.

“But the move comes as a result of our determination to make a significant step change in performance improvement – an area which has been challenging for our business over the last nine months. Working closely with Network Rail and other industry partners, I expect Danny Williams to tackle this challenge with renewed vigour.”

Michael Holden, Non-Executive Director of Directly Operated Railways, the parent company of East Coast, will work closely with Danny Williams during an interim period and will provide advice on the implementation of specific initiatives designed to achieve sustained improvement in operational performance at East Coast. Michael Holden has had a long and successful career in railway operational management since joining British Rail in 1978, including four years as Regional Director for the Southern Region of Railtrack, and then Network Rail. In 2003 he set up South Eastern Trains and was its Managing Director until it was re-franchised in 2006. Today, he specialises in providing strategic advice to the rail industry.

Before joining East Coast earlier this year, Danny Williams was Head of Trains Service for First Capital Connect (FCC). Here, he was instrumental in improving FCCs Thameslink train Public Performance Measure to 90% (Modified Moving Average) via a cross-functional ‘Destination 90’ initiative.

He led a driver management team that was responsible for the day to day operation of eight train-crew depots across the FCC business, and his extensive operational responsibilities also included safety line management, and the management of three control offices. Most recently he was Head of Customer Service Delivery for FCC, with 78 stations, and occupational safety also under his remit. Danny (36) has worked in the rail industry for 19 years, and in 2009 he was nominated ‘Young Professional of the Year’ at the Rail Business Awards.

Danny Williams and Michael Holden will take up their new positions with immediate effect.

ENDS

Contact Information

Name
Media Centre
Telephone
0845 059 3988
Email
media.centre@eastcoast.co.uk

Railhub Archive ::: 2010-09-15 EAS-001