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::: RMT ScotRail staff walk out

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RAILNEWS

22 February 2019
COMMENT: Are these really tickets to ride?

Railnews report

16 December 2020
Inflation-plus rail fares increase confirmed

Railnews report

KNOWLEDGE

Managed stations – definition and description

Knowledge 1030-2264

APTIS

Knowledge 5795-1862

ATOC: the Association of Train Operating Companies

Knowledge 6951-1551

IMAGES



333.1 Tickets 1




W112 Retailing

Press release
Department of Transport ::: 30 March 1995
Passenger comes first on the new railway - Mawhinney
1995-03-30 DoT-001

Press release
Department of Transport ::: 11 April 1995
Mawhinney welcomes decision on through ticketing
1995-04-11 DoT-001

Press release
Office of the Rail Regulator ::: 24 January 1996
Regulator's Statement on “Save Our Railways� Allegations
1996-01-24 ORR-001

Press release
Office of the Rail Regulator ::: 1 August 1996
Rail Regulator launches enquiry into accurate and impartial retailing
1996-08-01 ORR-001

Press release
Office of the Rail Regulator ::: 13 August 1996
Penalty fares: Rail Regulator promises greater safeguards for passengers
1996-08-13 ORR-001

Press release
Office of the Rail Regulator ::: 26 September 1996
Routeing Guide defines 'reasonable' rail routes for the first time
1996-09-26 ORR-001

Press release
London Regional Transport ::: 25 November 1996
Tram concession award provides boost for South London
1996-11-25 LRT-001

Press release
Office of the Rail Regulator ::: 22 January 1997
Rail Regulator tells train operators they must do better on information and retailing
1997-01-22 ORR-001

Press release
Office of the Rail Regulator ::: 11 June 1997
Rail Regulator says to passenger train and station operators: deliver improvements or face tougher enforcement
1997-06-11 ORR-001

Press release
Office of the Rail Regulator ::: 18 June 1997
Rail Regulator's message to passenger operators - wake up to the retailing opportunities: serve the passenger better
1997-06-18 ORR-001

Speech (full)
Office of the Rail Regulator ::: 18 June 1997
Meeting the challenge of accurate and impartial retailing
1997-06-18 ORR-002

Press release
Office of the Rail Regulator ::: 6 August 1997
Revised Routeing Guide approved by Regulator
1997-08-06 ORR-001

Press release
Office of the Rail Regulator ::: 7 October 1997
New service opportunities before the millennium? - Rail Regulator seeks views
1997-10-07 ORR-001

Press release
Office of the Rail Regulator ::: 12 November 1997
Regulator moves towards enforceable standards for accurate retailing by train operators
1997-11-12 ORR-001

Press release
Office of the Rail Regulator ::: 14 January 1998
Rail Regulator consults on safety standards code
1998-01-14 ORR-001

Press release
Office of the Rail Regulator ::: 17 February 1999
Regulator says complaints must lead to action as they rise by a quarter
1999-02-17 ORR-001

Press release
Office of the Rail Regulator ::: 7 May 1999
Rail Regulator calls for improved ticket retailing standards for disabled passengers
1999-05-12 ORR-001

Press release
Office of the Rail Regulator ::: 15 June 1999
Regulator says rail industry faces testing time
1999-06-15 ORR-002

Press release
Office of the Rail Regulator ::: 25 August 1999
Regulator demands action as complaints top a million
1999-08-25 ORR-001

Press release
Shadow Strategic Rail Authority ::: 25 August 1999
Rise in rail complaints causes concern
1999-08-25 SRA-002

Press release
ATOC ::: 23 March 2000
Rail ticket selling accuracy reaches highest ever peak
2000-03-23 ATO-001

Press release
Office of the Rail Regulator ::: 31 May 2000
Rail Regulator launches new ‘code’ for disabled passengers
2000-05-31 ORR-001

Press release
ATOC ::: 30 June 2000
Farewell to ticket queues: train tickets from your living room
2000-06-30 ATO-001

Press release
Office of the Rail Regulator ::: 28 July 2000
Rail Regulator demonstrates year of action in Annual Report 2000
2000-07-28 ORR-001

Press release
ATOC ::: 7 August 2000
Station ticketing review will provide passenger benefits
2000-08-07 ATO-001

Press release
Office of the Rail Regulator ::: 7 August 2000
Rail Regulator steps in on new ticket retailing arrangements
2000-08-07 ORR-001

Press release
ATOC ::: 22 September 2000
National Rail plans to make train travel crystal clear
2000-09-22 ATO-002

Press release
ATOC ::: 6 October 2000
ATOC statement on passenger train performance
2000-10-06 ATO-001

Press release
ATOC ::: 12 October 2000
Pocket rockets to revolutionise fares and train information
2000-10-12 ATO-001

Press release
Connex ::: 23 October 2000
Rail retail revolution puts stations back into heart of community
2000-10-23 CON-001

Press release
ATOC ::: 25 October 2000
“The rail industry will work together�
2000-10-25 ATO-002

Press release
ATOC ::: 11 June 2001
Rail ticketing survey - accuracy remains high
2001-06-11 ATO-001

Press release
Hull Trains ::: 25 June 2001
Hull Trains launch £60,000 refurbished telesales office
2001-06-25 HUL-001

Press release
Department of Transport, Local Government and the Regions ::: 16 Jul 2001 00:00
Concentrate on early gains for passengers Byers spells out new franchising policy
2001-07-16 DTR-001

Press release
ATOC ::: 6 December 2001
National rail operators issue travel tips for Christmas and the New Year
2001-12-06 ATO-001

Press release
Department of Transport, Local Government and the Regions ::: 19 Dec 2001 00:00
Byers welcomes SRA franchising programme
2001-12-19 DTR-001

Press release
Railway Forum ::: 26 March 2002
The Virgin Voyager train fleet project wins the Railway Forum/Modern Railways innovation award for 2002
2002-03-26 RFO-001

Press release
ATOC ::: 3 April 2002
Uk train operators and Schlumbergersema sign record IT contract
2002-04-03 ATO-001

Press release
ATOC ::: 29 April 2002
ATOC attacks misleading Which report
2002-04-29 ATO-001

Press release
ATOC ::: 13 August 2003
One in four rail enquiries made online
2003-08-13 ATO-001

Press release
ATOC ::: 19 August 2003
ATOC – adding value for rail passengers
2003-08-19 ATO-001

Press release
ATOC ::: 20 August 2003
“Forget directory enquiries, just call rail enquiries� says ATOC at launch of train-taxi information service
2003-08-20 ATO-001

Press release
ATOC ::: 28 August 2003
New settlement system goes live across the UK rail network
2003-08-28 ATO-001

Press release
ATOC ::: 9 October 2003
New awards show a rail industry changing for the better says ATOC in national customer service week
2003-10-09 ATO-001

Press release
ATOC ::: 15 October 2003
We can change railways for the better, says ATOC on publication of report on transport overcrowding
2003-10-15 ATO-001

Press release
ATOC ::: 17 October 2003
A tough decsion [[decision]] but the right one says ATOC
2003-10-17 ATO-001

Press release
ATOC ::: 24 October 2003
Train operators want smooth transition for maintenance contracts
2003-10-24 ATO-001

Press release
ATOC ::: 1 December 2003
ATOC predicts one billion passenger journeys by train during 2003 – highest for 40 years – as UK passenger growth leaves Europe behind
2003-12-01 ATO-001

Press release
ATOC ::: 8 December 2003
ATOC outlines rail fare rises
2003-12-08 ATO-001

Press release
ATOC ::: 11 December 2003
ATOC response to SRA national rail trends – July to September 2003
2003-12-11 ATO-001

Press release
ATOC ::: 12 December 2003
ATOC responds to ORR’s ‘final conclusions’
2003-12-12 ATO-001

Press release
ATOC ::: 30 December 2003
One billion rail passenger journeys in 2003 - highest for more than 40 years
2003-12-30 ATO-001

Press release
ATOC ::: 8 January 2004
Appointment of Chris Bolt – a “welcome development� says ATOC
2004-01-08 ATO-001

Press release
ATOC ::: 12 January 2004
“Thanks A 1,007,723,920� - ATOC confirms highest number of rail passenger journeys
2004-01-12 ATO-001

Press release
ATOC ::: 19 January 2004
ATOC response To Alistair Darling’s announcement in the House of Commons
2004-01-19 ATO-001

Press release
Strategic Rail Authority ::: 22 March 2005
Biggest deal in European rail history marks East Coast franchise announcement
2005-03-22 SRA-001

Press release
GNER ::: 19 February 2007
GNER selects Atos Origin to provide and support an internet retailing system for rail tickets
2007-02-19 GNE-001

Press release
Stagecoach Group ::: 10 Sep 2007
Stagecoach extends megatrain.com budget rail network
2007-09-10 STG-001

Press release
GNER ::: 3 December 2007
New GNER website makes ticket buying easier for millions of rail passengers
2007-12-03 GNE-001

Press release
Stagecoach Group ::: 10 Dec 2007
Stagecoach extends budget rail service megatrain.com to East Midlands Trains
2007-12-10 STG-001

Press release
ATOC ::: 1 January 2009
ATOC comments on rail improvements and January fares changes
2009-01-01 ATO-001

Press release
ATOC ::: 16 March 2009
The itrain has arrived
2009-03-16 ATO-001

Press release
ATOC ::: 30 March 2009
Network Rail’s business plan – delivery is now the key, says ATOC CEO Michael Roberts
2009-03-30 ATO-001

Press release
ATOC ::: 3 April 2009
Easter travel advice for rail passengers
2009-04-03 ATO-001

Press release
ATOC ::: 5 May 2009 
Train companies want to move faster to improve stations
2009-05-05 ATO-001

Press release
ATOC ::: 15 May 2009
Train companies call for early commitment on electrification
2009-05-15 ATO-001

Press release
ATOC ::: 4 June 2009
Five-year rail travel deal struck for police in London and south east
2009-06-04 ATO-001

Press release
ATOC ::: 11 June 2009
ATOC appoints new corporate affairs director
2009-06-11 ATO-001

Press release
ATOC ::: 15 June 2009 00.01
Rail report makes case for considering new community links
2009-06-15 ATO-001

Speech (full)
ATOC ::: 16 April 2012
Government must act now to reform rail franchises
2012-04-16 ATO-001

Press release
Department for Transport ::: 17 September 2012
Passenger benefits secured through ticket office decision
2012-09-17 DfT-002

Press release
Rail Delivery Group ::: 18 April 2013
RDG emphasises the importance of an efficient railway
2013-04-18 RDG-001

Press release
Department for Transport ::: 30 August 2013
Rail passengers in the south east to benefit from smart ticketing
2013-08-30 DfT-001

Press release
Department for Transport ::: 16 September 2013
Government to invest in flexible ticketing trial
2013-09-16 DfT-001

Press release
Department for Transport ::: 16 September 2013
Simplified tickets for the rail industry
2013-09-16 DfT-002

Press release
Department for Transport ::: 19 September 2013
Government backs raft of schemes to improve ticketing
2013-09-19 DfT-002

Speech (full)
Department for Transport ::: 9 October 2013
Fares and ticketing review
2013-10-09 DfT-001

Written statement
Department for Transport ::: 9 October 2013
Fares and ticketing review
2013-10-09 DfT-002

Press release
Department for Transport ::: 9 October 2013
The future of rail fares
2013-10-09 DfT-003

Press release
Department for Transport ::: 31 October 2013
Commuters in the south west to benefit from smart ticketing
2013-10-31 DfT-001

Press release
Rail Delivery Group ::: 14 March 2014
Time to move on from ‘if to how’ HS2 will run, say rail leaders
2014-03-14 RDG-001

Press release
Transport for London ::: 29 June 2015
Further rail improvements ahead as prospective London Overground operators shortlisted
2015-06-29 TfL-001

Press release
Department for Transport ::: 18 March 2016
Arriva named as new operator for London Overground
2016-03-18 TfL-001

Press release
Department for Transport ::: 28 September 2016
UK Transport Minister: “Britain represents a great opportunity for Japanese firms�
2016-09-28 DfT-001

Press release
Department for Transport ::: 17 November 2016
Government announces £10 million funding for rail resilience in the South West
2016-11-17 DfT-002

Press release
Department for Transport ::: 13 December 2016
DfT works with consumer experts and the rail industry to help passengers choose the best deal on fares
2016-12-13 DfT-001

Press release
Rail Delivery Group ::: 13 December 2016
DfT works with consumer experts and rail industry to help passengers choose the best deal on fares
2016-12-13 RDG-002

Press release
Rail Delivery Group ::: 1 February 2017
Rail companies to test radical fare changes for clearer, simpler ticket choices
2017-02-01 RDG-001

Press release
GO-OP ::: 12 March 2019
Community owned rail operator plans new services to connect market towns to the rail network
2019-03-12 GOO-001

Press release
Abellio ::: 9 May 2019
£600 million improvements for East Midlands Railway by Abellio confirmed
2019-05-09 ABB-001

Letter
Department for Transport ::: 11 October 2019
Maximising investment in the smart ticketing on National Rail Programme
2019-10-11 DfT-001

Written statement
Department for Transport ::: 20 May 2021
New public body Great British Railways will integrate the railways and deliver passenger-focused travel with simpler, modern fares and reliable services.
2021-05-20 DfT-002

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